* Rust-through (perforation) coverage for Pontiac vehicles is for 6 years / 100,000 miles.

What is GM Certified?
It's the reliability of new and the affordability of used.

Body Points/Highlights:
100+ Point Inspection
Everything from the exhaust system to cup holders is inspected and reconditioned, if necessary. If the vehicle doesn't pass, we don't certify it. Period.

General:
1. Passive Safety Systems
2. Mirrors
3. Indicator Lights
4. Engine Start/Idle
5. Engine Operation
6. Shifting
7. Acceleration
8. Braking
9. Steering/Turns/Direction
10. Body/Chassis Integrity
11. Transfer Case
12. Cruise Control
13. Windshield Wipe/Wash
14. Speedometer/Odometer
15. Tilt-Wheel
16. Sound System
17. Heater and Air Conditioning
18. Horn
19. Key(s)/Key Fob
20. Security Codes
21. Luggage Compartment
22. Convertible Top
23. Interior Lights
24. Exterior Lights
25. Doors/Door Locks
26. Seats
27. Fuel Door/Trunk/Hood/Hatch Release
28. Windows
29. Alarm/Telephone
30. Powerpoint/Cigarette Lighter
31. Parking Brake
32. Sun/Moon Roof
33. Accessories

Under Hood:
34. Visual
35. Electrical System
36. Engine Cooling System
37. Power Steering System
38. Brake System
39. Ignition System
40. Fuel System
41. Vacuum System
42. Air Conditioning System
43. Belts

Under Vehicle:
44. Visual
45. Frame
46. Exhaust System
47. Brake Pads, Shoes
48. Calipers, Rotors, Drums
49. Hydraulics
50. Tires
51. Wheels
52. Shock Absorbers/Struts
53. Springs & Sway Bars
54. Control Arms
55. Linkage/Steering
56. Engine/Transmission/Transfer Case
57. Driveline
58. Differentials/Axles
59. Gear/Rack & Pinion
60. Parking Brake Cable

Exterior:
61. Under Hood
62. Front Bumper
63. Grille
64. Hood
65. Left Front Fender
66. Left Front Door
67. Left Rear Door
68. Left Rear Fender
69. Trunk Lid, Truck Bed, Bedliner
70. Rear Bumper
71. Right Rear Fender
72. Right Rear Door
73. Right Front Door
74. Right Front Fender
75. Roof
76. Glass
77. Wheels/Wheelcovers

Interior Appearance Standards:
78. Instrument Panel
79. Clock/Timer
80. Driver Seat
81. Driver Door
82. Front Passenger Seat/Door
83. Front Carpet & Floor Mats
84. Rear Seat(S)
85. Left Rear Door/Quarter Trim
86. Right Rear Door/Quarter Trim
87. Rear Carpet & Mats
88. Headliner
89. Luggage Compartment/Cargo Area
90. Repair Upholstery

Required Service/Maintenance:
91. Lube/Oil/Filter (Lof) and Maintenance
92. Air Filters Inspect/Change, As Required
93. Other Filters Inspect/Change, As Required
94. Inspect/Top-Off Fluids
95. Lubricate Pivot Points
96. Tire Pressure
97. Emissions
98. Fuel Level
99. Clean Interior Surfaces/Ashtrays
100. Vacuum and Clean Carpet/Trunk/Passenger Compartment/Cargo Area
101. Clean Glass Surfaces
102. Clean Vinyl Surfaces
103. Clean Headliner/Seats/Interior Cloth Trim

Exterior Detailing:
104. Clean Engine/Compartment
105. Recondition Surface Scratches
106. Remove Tar and Road Oil
107. Wash/Wax
108. Touch Up Minor Scratches

24-Hour Roadside Assistance
We'll help change a flat tire, fill a gas tank and help get you moving again. Around the clock and around the country, your GM Certified Used Vehicle comes with helping hands.

3-Day/150-Mile Satisfaction Guarantee
Take a few days and a few miles to get comfortable with your new GM Certified Used Vehicle. If you're not sure, bring it back.

Market-Based Pricing
GM Certified Used Vehicles are priced at current market value. The price is posted clearly on the window sticker. No games. Just honest value for your money.

Comprehensive Limited Warranty
A 3-month/3,000-mile limited warranty protects you beginning the minute you leave our lot. It's not just protection for your car, but for your peace of mind. See your dealer for details.

Built and Backed by GM
GM Certified Used Vehicles are 1998 or newer, with less than 60,000 miles. They're available at select GM dealers. They're vehicles that met our tough standards when we first built them. Now they have to again, or they won't be Certified.

The GM family of vehicles also includes Cadillac Certified Pre-Owned , Saab Certified Pre-Owned, and Used Cars from Saturn.

Mail

Please mail your comments, questions, or concerns to the Customer Assistance Center located nearest you.

From inside the U.S.: Pontiac Customer Assistance Center
P.O. Box 33172
Detroit, MI 48232-5172

From inside Canada: GM of Canada
1908 Colone Sam
Oshawa, Ontario
L1H 8P7, Canada
Mail Code 163-005

Telephone

Customer Relationship Managers are available Monday through Friday from 8:00 a.m. to 11:00 p.m., Eastern Time.

When calling, please have the following information available:
* Your name, address, and home and daytime telephone numbers
* Your Vehicle Identification Number (VIN), which can be found on your registration
* Dealership name and location
* Vehicle delivery date and current mileage
* Nature of your concern
* Customer Assistance Center

Inside the U.S.: 1-800-762-2737
Inside Canada: 1-800-263-3777

Service Manuals and Owner Publications

To purchase service manuals, service bulletins, owner manuals, and other service literature for all current and many past model Pontiac vehicles, call the appropriate toll-free number below.
Inside the U.S.: 1-800-551-4123
Inside Canada: 1-800-668-5539

Service manuals contain diagnosis and repair information for all chassis and body systems. These manuals may also be useful for owners who wish to have a greater understanding of their vehicles. These manuals are also useful for owners with the appropriate skill level or training to perform "professional do-it-yourself" service. Pontiac service manuals for professional, qualified technicians are also available. In some cases, these manuals refer to specialized tools, equipment, and safety procedures necessary to service a vehicle.